Shark DuoClean™ Product Launch
BACKGROUND
In 2016, Shark engineered a new ultra-light vacuum that aimed to take carpet and floor cleaning to a whole new level—thanks to the reinvention of the vacuum cleaner head. We called it DuoClean™ technology and it features a bristle brush to deep clean carpets and an additional soft brush roll to pull in larger particles and directly engage floors for a polished look. The immediate result was 27% growth in POS ($28M) YoY in the stick vacuum category, within the first few months of launch. Its success has led to a multi-product, multi-category vacuum strategy for 2017, positioning DuoClean™ as a whole new class of vacuums, and positioning Shark to clean up the competition with projected sales of well over $200M.
PRODUCT POSITIONING
When you take an already powerful deep cleaning bristle brush and add a soft-touch brush roll, you get an exponentially better clean. On floors, the soft brush roll directly engages, removing large particles, small particles and stuck-on dust. On carpets, the soft brush roll pulls in larger debris while the bristle brush removes stuck-in debris and embedded fine dirt. We call this cleaning to the Power of Duo.
DUOCLEAN™ BRANDING
DUOCLEAN™ IMAGERY
We created a library of DuoClean imagery that included dramatic product photography, real-lifestyle photography, enhanced performance photography and detailed technical renderings, led by Creative Directors Lauren Wiernasz and Josh Hanson with photographers Michael Indresano and Michael Piazza.
DUOCLEAN™ GO-TO-MARKET
Executing multi-funnel and channel specific digital campaigns, designing disruptive packaging and in-store displays, and building a cohesive, integrated web experience is how we brought the DuoClean™ story to market. Based on unit sales and an average ROAS of over 500%, it appears to be working.